HearUSA

HearUSA is a recognized leader in hearing care and is partnered with managed care organizations across the country. Through its Hearing Care Network of nearly 2,000 independently practicing audiologists and hearing care professionals, and its more than 200 company-owned hearing centers, HearUSA administers hearing benefits and provides related products and services to both third party and self-referred clients.

Third Wave was able to reimagine, refactor and rewrite their 20-year-old mission critical POS system in only 9 months while delivering the business benefits of a single unified data structure to deliver a single view of patients across all centers.

The niche platform had advanced components for patient records, practice management, credentialing, insurance, advanced scheduling across centers, rooms, equipment, and audiologists, tight integration with an ERP and accounting systems

With a system that meets exactly their needs and the additional benefits of greatly improved deployment, scalability, flexibility, and maintainability, HearUSA is now leveraging its additional capabilities in marketing and analytics to grow significantly.

Once the data model was unified, a Third Wave data analytics solution was developed to manage the marketing efforts and provide greater insight into the ROI of campaigns.

South Florida Vision

Founded by Dr. Robert C. Coppola in 1985, South Florida Vision Centers has offered state-of-the-art eye care by Board Certified Optometrists and licensed Opticians. In recent years, South Florida Vision (SFV) has shifted their focus from owning and operating several local vision centers to creating and representing a sizable provider network of optometrists and ophthalmologists from various practices to the major insurance companies.

Along with many opportunities, this shift has also created several new information technology challenges.  SFV selected Third Wave as a partner that could help them navigate this new landscape.  The result was an optimized platform that automates claims processing, EDI data exchange operations, eyeglass and frame kit ordering, Lab Management, Explanation of Benefits (EOB), partner portals and hardening their system’s security for HIPAA compliance.

The result was an optimized platform that automates medical coding, claims processing, data exchange operations, eyeglass and frame kit ordering, Lab Management, Explanation of Benefits (EOB), chargebacks, partner portals and hardening their system’s security for HIPAA compliance.

The platform also handles partner and user management and integration with internal systems as well as reporting for partners, payers, and internal operations.