As a general rule, customizing off the shelf software more than 20% is a reasonable threshold before a custom solutions begin to make financial sense. Off the shelf systems can be limited in flexibility, or closed systems, meaning it is difficult to share your system data with other applications and automation. Example: Accounting, billing, claims, CRM…
Custom software applications are initially more expensive but the trade-off is that the software works exactly the way your business does. This eliminates workarounds allows tighter integration with other systems depending on the openness of the systems involved.
Contact us to find out if custom systems or components make sense for your company. We will walk you through the process, and figure out if the ROI is there.
HearUSA is a recognized leader in hearing care and is partnered with managed care organizations across the country. Through its Hearing Care Network of nearly 2,000 independently practicing audiologists and hearing care professionals, and its more than 200 company-owned hearing centers, HearUSA administers hearing benefits and provides related products and services to both third party and self-referred clients.
Third Wave was able to reimagine, refactor and rewrite their 20-year-old mission critical POS system in only 9 months while delivering the business benefits of a single unified data structure to deliver a single view of patients across all centers.
The niche platform had advanced components for patient records, practice management, credentialing, insurance, advanced scheduling across centers, rooms, equipment, and audiologists, tight integration with an ERP and accounting systems
With a system that meets exactly their needs and the additional benefits of greatly improved deployment, scalability, flexibility, and maintainability, HearUSA is now leveraging its additional capabilities in marketing and analytics to grow significantly.
Once the data model was unified, a Third Wave data analytics solution was developed to manage the marketing efforts and provide greater insight into the ROI of campaigns.
Founded by Dr. Robert C. Coppola in 1985, South Florida Vision Centers has offered state-of-the-art eye care by Board Certified Optometrists and licensed Opticians. In recent years, South Florida Vision (SFV) has shifted their focus from owning and operating several local vision centers to creating and representing a sizable provider network of optometrists and ophthalmologists from various practices to the major insurance companies.
Along with many opportunities, this shift has also created several new information technology challenges. SFV selected Third Wave as a partner that could help them navigate this new landscape. The result was an optimized platform that automates claims processing, EDI data exchange operations, eyeglass and frame kit ordering, Lab Management, Explanation of Benefits (EOB), partner portals and hardening their system’s security for HIPAA compliance.
The result was an optimized platform that automates medical coding, claims processing, data exchange operations, eyeglass and frame kit ordering, Lab Management, Explanation of Benefits (EOB), chargebacks, partner portals and hardening their system’s security for HIPAA compliance.
The platform also handles partner and user management and integration with internal systems as well as reporting for partners, payers, and internal operations.
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HearUSA has always been able to depend on Third Wave to deliver high-quality development and database services consistently. Third Wave is who I call first each time I need IT development or database services.
HearUSA – Senior Vice President of Information Technology
I rarely provide testimonials, but Third Wave is uniquely positioned to provide outsourced solutions to software providers because of their extremely talented development resources. No other outfit neatly encapsulates the value they bring to bear in optimizing a collaborative solution with their clients.
Fame Inc. – Product Manager Student Information & Financial Aid Systems
Third Wave is a very professional, knowledgeable, and ethical firm with many years of very pertinent experience in delivering development services. They exceeded our expectations and were an extension of our development team.
(formerly) ELMS Services – CIO